DISCLAIMER & PRIVACY POLICY

 

The information displayed on our website is provided for general information purposes only and should not be construed as medical advice from our practice.

 

Dr Cathy Gray disclaims any responsibility for positions taken without due consultation and no person shall have any claim of any nature whatsoever arising out of, or in connection with, the contents of this website against Dr Cathy Gray.

 

PRIVACY POLICY

 

Introduction

We advise that we adhere to Popi Regulations as prescribed in the Popi Act.

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Personal information includes any information about a person that can be used to identify a person directly or indirectly. It includes information like a name, an identification number, location information, an online identifier or one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that person. POPI includes the personal information of juristic persons in its ambit – so we will protect the personal information of juristic persons in the same manner as any other person’s personal information.

 

We collect, amongst others, the following personal information:

• personal details, such as your name, email address or telephone number;

• billing information, such as relevant payment information and VAT registration number; and

• legally required information, which includes any additional information that the law requires from us to verify your identity.

 

We collect personal information

• Directly from you when you come to our practice

• In limited instances, we collect personal information from third parties.

 

Use of your personal information

We may use your personal information for any legitimate purposes relating to our medical practice. Some of the purposes for which we use your personal information include:

• responding to your queries posted on our website or emailed to us;

• providing you with our medical expertise;

• referring you to other service providers with your consent;

• improving our website

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We will only share your personal information for purposes of providing medical services to you.

Where required for our medical practice, we may share your personal information with our service providers. We only share information with service providers after we enter into an agreement with the service provider to regulate the way in which the personal information will be secured.

 

Where the law requires us to do so, we may also share your personal information with third party service providers, agents, contractors, employees, law enforcement agencies or business affiliates. We will only share your personal information in these instances where it is necessary for us to do so and only to the extent that your personal information is needed for such third parties to perform their services or obligations.

 

Security

We will take all reasonable steps to ensure that your personal information is protected. We protect and manage personal information that we hold about you by using electronic and computer safeguards like firewalls, data encryption, and physical and electronic access control to our buildings. We only authorise access to personal information to those employees who require it to fulfil their designated responsibilities.

 

Right to object

You may, on reasonable grounds, object to us using your personal information. If you object, we will stop using your personal information, except if the law allows its use.

 

Children’s personal information and special personal information

We do not intentionally collect or use personal information of children (persons under the age of 18 years), unless with express consent of a parent or guardian or if the law otherwise allows or requires us to process such personal information.